My Support Tickets

Strictly necessary

Always on

Needed for the site to work: signing in, security, your shopping basket and remembering this cookie choice. These are always on.

7 cookies in this group

Cookie	Set by	Expires	What it does
`asd_portal`	ResultsAiX Support Desk	30 days	Signs you in to your support page after you open the private link we email you.
`PHPSESSID`	This site	Session	Holds your session on the server while you are using the site.
`rx_ads_optout`	ResultsAiX Ads	2 years	Remembers that you turned off our Google tag on this site, if you chose to.
`rxc_consent`	ResultsAiX Consent	Set by you below	Remembers the cookie choice you made here, so you are not asked on every page.
`wordpress_logged_in_*`	WordPress	14 days	Keeps you signed in.
`wordpress_sec_*`	WordPress	Until you log out, or 14 days with Remember me	Keeps your login to the members area secure.
`wordpress_test_cookie`	WordPress	Session	Checks that your browser accepts cookies before you sign in.

Preferences

Remember choices you make, such as your language, your region or a video player you have used before.

5 cookies in this group

Cookie	Set by	Expires	What it does
`comment_author_*`	WordPress	1 year	Fills your name in the comment form next time.
`raim_form_dismissed_*`	ResultsAiX Mailer	Up to 1 year	Stops a sign-up box from showing again after you close it.
`raim_popup_shown_*`	ResultsAiX Mailer	Up to 1 year	Stops a sign-up box from showing again after you have seen it.
`raim_popup_submitted_*`	ResultsAiX Mailer	Up to 1 year	Stops a sign-up box from showing again after you sign up.
`wp-settings-*`	WordPress	1 year	Remembers how you like the admin screens laid out.

Analytics

Help us understand which pages are read and where people get stuck, so we can improve the site. Nothing here identifies you personally.

13 cookies in this group

Cookie	Set by	Expires	What it does
`_ga`	Google Analytics	2 years	Tells Google Analytics one returning browser from another.
`_ga_*`	Google Analytics	2 years	Keeps the state of the current Analytics session.
`_gat`	Google Analytics	1 minute	Slows down how often Analytics is asked for data.
`_gid`	Google Analytics	24 hours	Counts one visitor once per day.
`ravg_s`	ResultsAiX Pulse	15 minutes	Notes that you arrived from a link in one of our emails.
`ravg_vid`	ResultsAiX Visitor Insights	1 year	Counts one visitor once rather than once per page.
`rax_click`	ResultsAiX Ads	Up to 13 months	Records which of our ads brought you to the site.
`rax_vid`	ResultsAiX Ads	Up to 13 months	Records whether you came to the site from one of our ads.
`rwb_ab_*`	ResultsAiX Webinars	30 days	Keeps you on the same version of a training sign-up page when we test two versions.
`wct_click_id`	WP Conversion Tracker	30 days	Remembers which link you arrived from, so a sale can be credited to it.
`wct_click_id_js`	WP Conversion Tracker	30 days	The same click reference, readable by the page scripts.
`wct_first_click_id`	WP Conversion Tracker	30 days	Records the first of our tracking links you clicked, so a later purchase is credited to the right email, campaign or affiliate.
`wct_split_variant`	WP Conversion Tracker	30 days	Keeps you on the same version of a page when we test two versions.

Marketing

Used to measure advertising and to show you offers that are relevant, on this site and elsewhere.

5 cookies in this group

Cookie	Set by	Expires	What it does
`_gcl_au`	Google Ads / DoubleClick	90 days	Attributes a conversion to an ad click.
`_gcl_aw`	Google Ads / DoubleClick	90 days	Remembers that you came from one of our Google ads, so a later sign-up or sale is counted against that ad.
`_gcl_gb`	Google Ads / DoubleClick	90 days	Remembers that you came from one of our Google ads, so a later sign-up or sale is counted against that ad.
`IDE`	Google Ads / DoubleClick	13 months	Measures and targets Google advertising.
`test_cookie`	Google Ads / DoubleClick	15 minutes	Checks whether the browser accepts cookies at all.

Unclassified

Cookies we are still working out the purpose of. They stay off unless you switch this group on.

Accessibility